Privacy Policy

Last Updated: December 24, 2025

This Privacy Policy describes how Aceintek ("we," "our," or "us") collects, uses, and protects your personal information when you use our platform and services.

Information We Collect

We collect information that you provide directly to us when you:

• Select and purchase a plan through our platform

• Contact us via our contact form or email

• Subscribe to our services or updates

The types of information we collect include:

• Contact information: Name, email address, phone number

• Payment information: Processed securely through Razorpay (we do not store payment card details)

• Transaction details: Plan selections, order IDs, payment confirmations

• Communication records: Messages sent through our contact form

How We Use Information

We use the information we collect to:

• Process your plan purchases and manage your subscriptions

• Send you order confirmations, receipts, and payment notifications

• Respond to your inquiries and provide customer support

• Improve our services and user experience

• Comply with legal obligations and prevent fraud

We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information:

• All data transmission is encrypted using HTTPS/TLS protocols

• Payment processing is handled securely by Razorpay, a PCI-DSS compliant payment gateway

• Access to personal information is restricted to authorized personnel only

• Regular security audits and updates to protect against vulnerabilities

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Third-Party Services

We use trusted third-party services to operate our platform:

• Razorpay: Payment processing and transaction management

• Gmail: Email delivery for contact form submissions

These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

Your Rights and Choices

You have the right to:

• Access and review your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information (subject to legal requirements)

• Opt-out of marketing communications

• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at zahd87956@gmail.com with your request.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

Transaction records may be retained for accounting and legal purposes as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page

• Updating the 'Last Updated' date

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: zahd87956@gmail.com

Phone: 8867487956

Address: Pipeline Road, Bangalore, Karnataka 560090